FAQs

FAQ

Common Questions

Have questions about our process? We’ve got answers.

Absolely. We use bank-level encryption and secure cloud storage to protect your documents and personal information every step of the way. Your data is only ever accessed by your assigned tax professional — never shared or sold to third parties.

Most returns are completed within 5-7 business days of receiving your documents. Because everything is uploaded digitally and reviewed by our team right away, there’s no waiting on mailed paperwork or in-person appointments to slow things down.

Never. What we quote is what you pay — no surprise charges, no fine print. The only add-on is optional Audit Protection for a flat $75 per tax season, which you can choose to include or skip.

While ProIntel Tax is a new company, our team brings 15+ years of hands-on experience in tax preparation and resolution. You’re getting seasoned expertise with a modern, streamlined approach.