Security Overview

Security Overview

At ProIntel Tax, protecting your personal and financial information is one of our top priorities. We’ve built our platform with security at its core, so you can upload, file, and manage your taxes with confidence.

How We Protect Your Information

Encryption All data transmitted through our website, client portal, and app is protected using bank-level encryption, both in transit and at rest.

Secure Document Storage Your uploaded documents are stored in secure, encrypted cloud storage — not on local devices or unsecured servers.

Access Controls Access to your information is limited to authorized personnel directly involved in preparing your return. We use role-based access controls to ensure your data is only seen by those who need it.

Continuous Monitoring Our systems are monitored for unusual activity or unauthorized access attempts, allowing us to respond quickly to potential threats.

Secure Payment Processing Payments made through our platform are processed through PCI-compliant, secure payment gateways. We do not store your full payment card information on our servers.

Your Role in Staying Secure

We encourage clients to also take steps to protect their information:

  • Use a strong, unique password for your ProIntel Tax account
  • Avoid sharing your login credentials with anyone
  • Log out of your account when using a shared or public device
  • Contact us immediately if you notice any suspicious activity on your account

Reporting a Security Concern

If you believe your account has been compromised or you’ve identified a potential security vulnerability, please contact us right away:

Email: customerservice@prointeltax.com Phone: +1 (800) 555-0199